Returns & Exchanges
At Antique Lamp Supply, we want you to be completely satisfied with your restoration projects. If a part doesn't fit or meet your expectations, you may return it within 30 days of purchase for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully pack the items in their original packaging, ensuring delicate glass shades or brass components are well-protected to prevent damage during transit.
- 3.Label and Ship
Clearly mark the RMA number on the outside of the box and ship the package back to our warehouse using a trackable carrier of your choice.
- 4.Refund Processing
Once our specialists inspect the returned parts, we will issue a refund to your original payment method within 5-7 business days.
