Frequently Asked Questions
Expert guidance for your vintage restoration projects.
How do I know which lamp part size I need?
We provide detailed measurement guides on each product page. For sockets and burners, we recommend using a caliper to measure the outside diameter of your existing threads to ensure a perfect fit with our antique reproductions.
Are your electrical components UL listed and safe for modern use?
Yes, safety is our priority. All of our electrical cords, sockets, and internal wiring components are UL listed and manufactured to meet modern safety standards while maintaining an authentic period aesthetic.
What is your shipping policy for fragile glass shades?
We specialize in shipping delicate items. All glass shades are double-boxed and secured with specialized packing materials. Orders are typically processed within 1-2 business days and shipped via insured carriers.
Do you offer bulk discounts for professional restorers?
We certainly do. For large restoration projects or commercial accounts, please contact our support team directly to discuss volume pricing on hardware, crystals, and lamp cord sets.
What is your return policy if a part doesn't fit my lamp?
We offer a 30-day return window for all unused items in their original packaging. If a part doesn't fit your specific antique, simply initiate a return through our portal for a refund or exchange.
Can you help me identify a specific antique lamp part?
Our team of experts is happy to help. You can email us clear photos of your lamp and the part you are looking to replace, and we will do our best to match it from our extensive inventory.